A closely-held business client told AGH that they weren’t happy with how their business was progressing—and they weren’t sure why. We met with the owners and the management team and analyzed the company’s numbers as well as the functions of each key member of the organization. We discovered that miscommunication was frequently muddling how the business operated. We were able to facilitate a discussion that determined a structure with specific areas of authority and responsibility so that the company could run more smoothly without team members “playing in each other’s sandboxes.” By putting new processes in place to enhance communication going forward, we were able to help re-chart the company’s course to success.
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